Frontier Communications: This company just stinks period. Ended up payin...
GetHuman用户~Connie来自November 6th, 2017的Frontier Communications条客户评论
~Connie案的背景
GetHuman:~Connie-您能告诉我们其他Frontier Communications个客户何时提起诉讼吗?
~Connie:Sure。在October 31st上是middle of the night。
GetHuman:您是否接触到Frontier Communications,如果可以,怎么做?
GetHuman:这些常见的Frontier Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Connie 常见 Frontier Communications 问题的列表)
~Connie:“ Change Plan”是我尝试使用to call的原因。
~Connie对Frontier Communications客户服务的评价
GetHuman:那么,您如何总结GetHuman的Frontier Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Connie:This company just stinks period. Ended up paying for *mb DSL service that was over **,*** feet from the DSLAM and impossible to get. (Of course we were never first told this either). We disconnect at least *** times a day and the best speed we can manage is never anymore than ***kbs even though their tech brags that he gets *.* mb at our pole. Tracerts are always very high to their routers (over ***-***ms) and their tech support totally ***** with their lies about resolving the issues or that "network improvements" are being made. What bull, they have no intention of improving anything but taking your money for DSL packages that are impossible to get.
GetHuman:让我们量化一下您与Frontier Communications联系的经验。在1到5的范围内,如何轻松解决Frontier Communications问题?
~Connie:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Connie:在沟通方面,我会给他们五分之三的one。
GetHuman:Frontier Communications快速有效地解决问题的能力又如何呢?
~Connie:为此,我要说出五分之二的three。
GetHuman:最后-对其他Frontier Communications客户有何建议?
~Connie:在一天中的早些时候或深夜给他们打电话。不要忘记Frontier Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Connie在October 31st, 2017发生的Frontier Communications客户服务问题中得到了一些有用的反馈和措辞。