Frontier Communications: Our dial-up service would not connect.. was giv...
GetHuman用户~CoolFloyd来自November 3rd, 2017的Frontier Communications条客户评论
~CoolFloyd案的背景
GetHuman:~CoolFloyd-您能告诉我们其他Frontier Communications个客户何时提起诉讼吗?
~CoolFloyd:Yes。在November 2nd上是afternoon。
GetHuman:您是否接触到Frontier Communications,如果可以,怎么做?
GetHuman:这些常见的Frontier Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~CoolFloyd 常见 Frontier Communications 问题的列表)
~CoolFloyd:“ Cancel Plan”是我尝试使用to call的原因。
~CoolFloyd对Frontier Communications客户服务的评价
GetHuman:那么,您如何总结GetHuman的Frontier Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~CoolFloyd:Our dial-up service would not connect.. was given a new number to use until service was fixed.. it was long distance.. * months later got a *rd party bill from Sprint for $*,*** .. I was on auto pay and the wife did not read the email.. and they withdrew the money from my checking account.. I have been trying to get a refund for over a week now.. they say that are going to send me a live check by UPS.. which will cost $**.. the Manager said he would refund that on my next bill.. Worst company I have ever done business with!
GetHuman:让我们量化一下您与Frontier Communications联系的经验。在1到5的范围内,如何轻松解决Frontier Communications问题?
~CoolFloyd:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~CoolFloyd:在沟通方面,我会给他们五分之三的one。
GetHuman:Frontier Communications快速有效地解决问题的能力又如何呢?
~CoolFloyd:为此,我要说出五分之二的one。
GetHuman:最后-对其他Frontier Communications客户有何建议?
~CoolFloyd:在一天中的早些时候或深夜给他们打电话。不要忘记Frontier Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~CoolFloyd在November 2nd, 2017发生的Frontier Communications客户服务问题中得到了一些有用的反馈和措辞。