Frontier Communications: Never in my life have I dealt with a company (A...
GetHuman用户~GodHelpMe来自November 5th, 2017的Frontier Communications条客户评论
~GodHelpMe案的背景
GetHuman：~GodHelpMe-您能告诉我们其他Frontier Communications个客户何时提起诉讼吗？
~GodHelpMe：Yes I can。在November 2nd上是afternoon。
GetHuman：您是否接触到Frontier Communications，如果可以，怎么做？
GetHuman：这些常见的Frontier Communications客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~GodHelpMe 常见 Frontier Communications 问题的列表）
~GodHelpMe：“ Make a Payment”是我尝试使用to call的原因。
~GodHelpMe对Frontier Communications客户服务的评价
GetHuman：那么，您如何总结GetHuman的Frontier Communications客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~GodHelpMe：Never in my life have I dealt with a company (ANY company) so inept as Frontier. My business phone service was switched to Frontier when Verizon bailed out. In almost ** months of service, I have received only one paper statement, despite the fact I requested only paper statements and have called every month to get this fixed.**I've tried setting up an account online to pay my bills, but it says my user name and password are "invalid". When I try to obtain my user name or password via email, it says my email address is invalid, despite the fact that Frontier has been corresponding via THIS email address. When I try to set up another account using my business account number, it says I can't because that acc. number is already registered. (But it won't give me any information as to how to access it on-line.)**Every month I call customer service for information to pay my bill (including how much I owe, since I'm not getting a paper statement and cannot access my account online.) and I get
GetHuman：让我们量化一下您与Frontier Communications联系的经验。在1到5的范围内，如何轻松解决Frontier Communications问题？
~GodHelpMe：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~GodHelpMe：在沟通方面，我会给他们五分之三的two。
GetHuman：Frontier Communications快速有效地解决问题的能力又如何呢？
~GodHelpMe：为此，我要说出五分之二的five。
GetHuman：最后-对其他Frontier Communications客户有何建议？
~GodHelpMe：在一天中的早些时候或深夜给他们打电话。不要忘记Frontier Communications可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~GodHelpMe在November 2nd, 2017发生的Frontier Communications客户服务问题中得到了一些有用的反馈和措辞。