Frontier Communications: Called several numbers for Frontier and eventua...
GetHuman用户~Atpguy来自November 7, 2017的Frontier Communications条客户评论
~Atpguy案的背景
GetHuman：~Atpguy-您能告诉我们其他Frontier Communications个客户何时提起诉讼吗？
~Atpguy：Yeah。在November 4上是afternoon。
GetHuman：您是否接触到Frontier Communications，如果可以，怎么做？
GetHuman：这些常见的Frontier Communications客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Atpguy 常见 Frontier Communications 问题的列表）
~Atpguy：“ Lower my bill”是我尝试使用to call的原因。
~Atpguy对Frontier Communications客户服务的评价
GetHuman：那么，您如何总结GetHuman的Frontier Communications客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Atpguy：Called several numbers for Frontier and eventually settled on ***-***-**** and eventually got a human after a long list of options. The person told me that he didn't handle numbers in Pennsylvania and he transfered me to the apporpriate person. THat took and additional ** minutes and when I finally got a human, she told me the number is was calling about did not belong to Verizon! VERIZON!?! She then said, "Sorry about that" and she hung up!!! WTF!!! How the **** did I get transfered to Verizon from Frontier? This company should be fragged! It is that bad. WHy did I call in the first place? My wife had her business number with Frontier in PA and we've moved to NJ. Dispite everythig we tried, we could not get the number transfer to our new location. We canceled our Frontier and set up a forwarding number to be played when someone called her old number. The forwarding number is not being played. The recording says the number is disconnected. Period... We've been told b
GetHuman：让我们量化一下您与Frontier Communications联系的经验。在1到5的范围内，如何轻松解决Frontier Communications问题？
~Atpguy：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Atpguy：在沟通方面，我会给他们五分之三的five。
GetHuman：Frontier Communications快速有效地解决问题的能力又如何呢？
~Atpguy：为此，我要说出五分之二的four。
GetHuman：最后-对其他Frontier Communications客户有何建议？
~Atpguy：在一天中的早些时候或深夜给他们打电话。不要忘记Frontier Communications可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Atpguy在November 4, 2017发生的Frontier Communications客户服务问题中得到了一些有用的反馈和措辞。