Frontier Communications: Called Tech, needed help w*new laptop to wirele...
GetHuman用户~RUKidding来自noviembre 14º, 2017的Frontier Communications条客户评论
~RUKidding案的背景
GetHuman:~RUKidding-您能告诉我们其他Frontier Communications个客户何时提起诉讼吗?
~RUKidding:Yes。在noviembre 7º上是middle of the night。
GetHuman:您是否接触到Frontier Communications,如果可以,怎么做?
GetHuman:这些常见的Frontier Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~RUKidding 常见 Frontier Communications 问题的列表)
~RUKidding:“ Cancel Plan”是我尝试使用to call的原因。
~RUKidding对Frontier Communications客户服务的评价
GetHuman:那么,您如何总结GetHuman的Frontier Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~RUKidding:Called Tech, needed help w*new laptop to wireless. My Plan was changed WITHOUT my approval to the highest usage plan. I was slammed*! Also, I repeatedly told Tech I could NOT hear him. He would not talk into the phone or headset. Very shady company. Still waiting for manager to call me back re: unauthorized account changes.
GetHuman:让我们量化一下您与Frontier Communications联系的经验。在1到5的范围内,如何轻松解决Frontier Communications问题?
~RUKidding:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~RUKidding:在沟通方面,我会给他们五分之三的one。
GetHuman:Frontier Communications快速有效地解决问题的能力又如何呢?
~RUKidding:为此,我要说出五分之二的two。
GetHuman:最后-对其他Frontier Communications客户有何建议?
~RUKidding:在一天中的早些时候或深夜给他们打电话。不要忘记Frontier Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~RUKidding在noviembre 7º, 2017发生的Frontier Communications客户服务问题中得到了一些有用的反馈和措辞。