Frontier Airlines: To complain about the rudeness of their custome...
GetHuman用户GetHuman-pms来自décembre 2, 2017的Frontier Airlines条客户评论
GetHuman-pms案的背景
GetHuman:GetHuman-pms-您能告诉我们其他Frontier Airlines个客户何时提起诉讼吗?
GetHuman-pms:Yes。在novembre 24上是afternoon。
GetHuman:您是否接触到Frontier Airlines,如果可以,怎么做?
GetHuman:这些常见的Frontier Airlines客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-pms 常见 Frontier Airlines 问题的列表)
GetHuman-pms:“ Refund a Charge”是我尝试使用to call的原因。
GetHuman-pms对Frontier Airlines客户服务的评价
GetHuman:那么,您如何总结GetHuman的Frontier Airlines客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-pms:To complain about the rudeness of their customer service agents
GetHuman:您能从11/24/17发生的事情中告诉我们其他人吗?
GetHuman-pms:My sister booked * round trip tickets last year from Trenton, NJ to Atlanta, GA. Unfortunately they were unable to make the trip as my brother-in-law was diagnosed with pancreatic cancer and was hospitalized. She contacted Frontier and explained and they said the tickets were good for * year, this was in July ****. She called last week to re-book and use the tickets for the end of March. After * hours on the phone and being told to either "take it or leave it" they are now out $***.**, have to travel to La Guardia airport (from Freehold, NJ) because Frontier is not flying out of Trenton, and were told they had to use the tickets before May *st!
GetHuman:让我们量化一下您与Frontier Airlines联系的经验。在1到5的范围内,如何轻松解决Frontier Airlines问题?
GetHuman-pms:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-pms:在沟通方面,我会给他们五分之三的one。
GetHuman:Frontier Airlines快速有效地解决问题的能力又如何呢?
GetHuman-pms:为此,我要说出五分之二的one。
GetHuman:最后-对其他Frontier Airlines客户有何建议?
GetHuman-pms:在一天中的早些时候或深夜给他们打电话。不要忘记Frontier Airlines可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-pms在novembre 24, 2017发生的Frontier Airlines客户服务问题中得到了一些有用的反馈和措辞。