Frigidaire: Bad Product No Support
GetHuman用户GetHuman-treeboss来自December 4th, 2017的Frigidaire条客户评论
GetHuman-treeboss案的背景
GetHuman：GetHuman-treeboss-您能告诉我们其他Frigidaire个客户何时提起诉讼吗？
GetHuman-treeboss：Yeah。在November 30th上是afternoon。
GetHuman：您是否接触到Frigidaire，如果可以，怎么做？
GetHuman：这些常见的Frigidaire客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-treeboss 常见 Frigidaire 问题的列表）
GetHuman-treeboss：“ Warranty claim”是我尝试使用to call的原因。
GetHuman-treeboss对Frigidaire客户服务的评价
GetHuman：那么，您如何总结GetHuman的Frigidaire客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-treeboss：Bad Product No Support
GetHuman：您能从11/30/17发生的事情中告诉我们其他人吗？
GetHuman-treeboss：I had no problem getting a human voice but that's where the Customer Support ended. My Icemaker was broken out of the box and has been "assessed" by * different people now, yet Frigidaire won't send a replacement. The "Technicians" come out, open the freezer door, say "Yep, that machince's not making ice", you need a replacement. Brand new product hasn't made ice since it was installed. Customer Service reps are scripted by "protocol" and cannot resolve issues, or do not care to. I am beginning to get the impression they are encouraged NOT to! Email responses are "boxed" and automated. Ongoing since *****.
GetHuman：让我们量化一下您与Frigidaire联系的经验。在1到5的范围内，如何轻松解决Frigidaire问题？
GetHuman-treeboss：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-treeboss：在沟通方面，我会给他们五分之三的two。
GetHuman：Frigidaire快速有效地解决问题的能力又如何呢？
GetHuman-treeboss：为此，我要说出五分之二的three。
GetHuman：最后-对其他Frigidaire客户有何建议？
GetHuman-treeboss：在一天中的早些时候或深夜给他们打电话。不要忘记Frigidaire可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-treeboss在November 30th, 2017发生的Frigidaire客户服务问题中得到了一些有用的反馈和措辞。