Freeway Insurance Services: My name is Carlos Pedroza. I made a payment la...
GetHuman用户~Carlos来自November 16, 2017的Freeway Insurance Services条客户评论
~Carlos案的背景
GetHuman：~Carlos-您能告诉我们其他Freeway Insurance Services个客户何时提起诉讼吗？
~Carlos：Yup。在November 9上是middle of the night。
GetHuman：您是否接触到Freeway Insurance Services，如果可以，怎么做？
GetHuman：这些常见的Freeway Insurance Services客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Carlos 常见 Freeway Insurance Services 问题的列表）
~Carlos：“ Renew coverage”是我尝试使用to call的原因。
~Carlos对Freeway Insurance Services客户服务的评价
GetHuman：那么，您如何总结GetHuman的Freeway Insurance Services客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Carlos：My name is Carlos Pedroza. I made a payment last month that has been withdrawn from my account. When I called to make a payment today I was informed that my policy has been cancelled and I owe a $** reinstatement fee because I didn't pay last month. I explained to them I did make a payment and that I had received a authorization code from the rep. The person I spoke to today advised me that they do not use reference numbers anymore so she could not look up the payment i made that way-she asked for a reference number. The rep I talked to last month didn't give me a reference number. No one I spoke to could tell me where the money I paid last month went, they just knew that they did not send an SR** to the DMV and now my license has been suspended again and I don't have any insurance, even though I paid it. I have been on the phone with representatives trying to solve this issue. Phone calls don't work, I just get moved on to the next persons and no ones seems to know how to find
GetHuman：让我们量化一下您与Freeway Insurance Services联系的经验。在1到5的范围内，如何轻松解决Freeway Insurance Services问题？
~Carlos：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Carlos：在沟通方面，我会给他们五分之三的one。
GetHuman：Freeway Insurance Services快速有效地解决问题的能力又如何呢？
~Carlos：为此，我要说出五分之二的one。
GetHuman：最后-对其他Freeway Insurance Services客户有何建议？
~Carlos：在一天中的早些时候或深夜给他们打电话。不要忘记Freeway Insurance Services可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Carlos在November 9, 2017发生的Freeway Insurance Services客户服务问题中得到了一些有用的反馈和措辞。