Freelancer.com: Freelancer customer support staff is horrible...
GetHuman用户~freelancer来自November 24th, 2017的Freelancer.com条客户评论
~freelancer案的背景
GetHuman:~freelancer-您能告诉我们其他Freelancer.com个客户何时提起诉讼吗?
~freelancer:Yes。在November 22nd上是morning。
GetHuman:您是否接触到Freelancer.com,如果可以,怎么做?
GetHuman:这些常见的Freelancer.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~freelancer 常见 Freelancer.com 问题的列表)
~freelancer:“ Update account information”是我尝试使用to contact的原因。
~freelancer对Freelancer.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的Freelancer.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~freelancer:Freelancer customer support staff is horrible. They have hired the dumbest of the dumbest for customer support. Its been a week and I have been trying to get my issue resolved and every few hours somebody new comes on the support and I have to go through the process of explaining and getting feedback and then I have to go through the issue again. STUPID website and STUPID customer support.
GetHuman:让我们量化一下您与Freelancer.com联系的经验。在1到5的范围内,如何轻松解决Freelancer.com问题?
~freelancer:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~freelancer:在沟通方面,我会给他们五分之三的three。
GetHuman:Freelancer.com快速有效地解决问题的能力又如何呢?
~freelancer:为此,我要说出五分之二的four。
GetHuman:最后-对其他Freelancer.com客户有何建议?
~freelancer:尽早或晚些时候与他们打交道。不要忘记Freelancer.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~freelancer在November 22nd, 2017发生的Freelancer.com客户服务问题中得到了一些有用的反馈和措辞。