FreedomVOICE: Poor service, calls drop regulary, bad echoing...

GetHuman用户~mike来自November 7th, 2017的FreedomVOICE条客户评论

~mike案的背景

GetHuman:~mike-您能告诉我们其他FreedomVOICE个客户何时提起诉讼吗?
~mike:Yup。在November 4th上是middle of the night。
GetHuman:您是否接触到FreedomVOICE,如果可以,怎么做?
~mike:我使用了我在GetHuman FreedomVOICE客户电话号码页面上找到的800-477-1477号码:FreedomVOICE客户服务电话号码
GetHuman:这些常见的FreedomVOICE客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~mike 常见 FreedomVOICE 问题的列表)
~mike:“ None of those really matches why I wanted to call FreedomVOICE that day.”是我尝试使用to call的原因。

~mike对FreedomVOICE客户服务的评价

GetHuman:那么,您如何总结GetHuman的FreedomVOICE客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~mike:Poor service, calls drop regulary, bad echoing on the line, message indicator light on phone doesnt flash for new messages and desk phone doesnt show new message. After support reboots our system, all messages from a week ago finally show up.As per support they know of the issue with the message indicator klight and no fix is in the works yet, that was from the first month, we are know inot the * month and still no fix. Our system has been rebooted over ** times in the last * months with freedom. lost calls, customer complaints, employees complaining the phone system stinks.. we have been asking for a conferance call with the owenr and his VP for the last * weeks, no responses, no phone calls nothing,.,.seems they really dont care aobut the customers..* numerious issues since day one and still no fix. Do your homework before you buy from freedom.
GetHuman:让我们量化一下您与FreedomVOICE联系的经验。在1到5的范围内,如何轻松解决FreedomVOICE问题?
~mike:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~mike:在沟通方面,我会给他们五分之三的four。
GetHuman:FreedomVOICE快速有效地解决问题的能力又如何呢?
~mike:为此,我要说出五分之二的three。
GetHuman:最后-对其他FreedomVOICE客户有何建议?
~mike:在一天中的早些时候或深夜给他们打电话。不要忘记FreedomVOICE可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~mike在November 4th, 2017发生的FreedomVOICE客户服务问题中得到了一些有用的反馈和措辞。

FreedomVOICE

2.67 of 5 stars | 1条评论

~mike的FreedomVOICE评论

寻求帮助的困难
5 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
4 5星

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