FreedomPop: Customer service seemed rush to get me off the...
GetHuman用户~ccisneros2来自November 26th, 2017的FreedomPop条客户评论
~ccisneros2案的背景
GetHuman:~ccisneros2-您能告诉我们其他FreedomPop个客户何时提起诉讼吗?
~ccisneros2:Yes I can。在November 25th上是morning。
GetHuman:您是否接触到FreedomPop,如果可以,怎么做?
GetHuman:这些常见的FreedomPop客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ccisneros2 常见 FreedomPop 问题的列表)
~ccisneros2:“ Complaint”是我尝试使用to call的原因。
~ccisneros2对FreedomPop客户服务的评价
GetHuman:那么,您如何总结GetHuman的FreedomPop客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ccisneros2:Customer service seemed rush to get me off the phone. Kept interrupting me. Only tried * steps to try to get me to factory reset on my phone. Then said he would have to escalated the call. I asked if he could please transfer me to another person and while I waited for another ** minutes I was able to do a hard factory reset of my phone which customer service didn't try in the same way. When another customer service person finally answered he didn't even bother to try to help me when I told him I had factory reset my phone. He hurridly told me that I would have to wait * to * days for my customer service call to try to help me , instead of him making an attempt to help me.
GetHuman:让我们量化一下您与FreedomPop联系的经验。在1到5的范围内,如何轻松解决FreedomPop问题?
~ccisneros2:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ccisneros2:在沟通方面,我会给他们五分之三的one。
GetHuman:FreedomPop快速有效地解决问题的能力又如何呢?
~ccisneros2:为此,我要说出五分之二的one。
GetHuman:最后-对其他FreedomPop客户有何建议?
~ccisneros2:在一天中的早些时候或深夜给他们打电话。不要忘记FreedomPop可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ccisneros2在November 25th, 2017发生的FreedomPop客户服务问题中得到了一些有用的反馈和措辞。