FreedomPop: Not adequate, but good in a pinch.
GetHuman用户GetHuman-pottere来自November 29., 2017的FreedomPop条客户评论
GetHuman-pottere案的背景
GetHuman:GetHuman-pottere-您能告诉我们其他FreedomPop个客户何时提起诉讼吗?
GetHuman-pottere:Yup。在November 23.上是middle of the night。
GetHuman:您是否接触到FreedomPop,如果可以,怎么做?
GetHuman:这些常见的FreedomPop客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-pottere 常见 FreedomPop 问题的列表)
GetHuman-pottere:“ Technical support”是我尝试使用to call的原因。
GetHuman-pottere对FreedomPop客户服务的评价
GetHuman:那么,您如何总结GetHuman的FreedomPop客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-pottere:Not adequate, but good in a pinch.
GetHuman:您能从11/23/17发生的事情中告诉我们其他人吗?
GetHuman-pottere:Freedompop is barely adequate, the basic service is unreliable. I purchased a Nexus * from Freedompop and signed up for the cell service porting over my phone number. Dropped calls, words dropping out during calls, and static were agonizingly frequent. Upgrading to a Monthly plan with LTE and using their premium voice upgrade is more reliable. Still, calls may not come through at times. Calls using home Wi-fi delay connecting for many seconds (*-**, or more) often result in hangups by the caller. Freedompop discontinued my MMS messaging after approximately * months with an app update, which come frequently, several times a week or more. They then requested that I purchase another add-on for MMS capability. BUT, because I had a upgraded to a monthly plan, billed yearly, that was unavailable. SMS only now. Customer care did not follow through and return calls about the issue. To sum up: good in a pinch, frustrating if you're used to large carrier quality.
GetHuman:让我们量化一下您与FreedomPop联系的经验。在1到5的范围内,如何轻松解决FreedomPop问题?
GetHuman-pottere:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-pottere:在沟通方面,我会给他们五分之三的three。
GetHuman:FreedomPop快速有效地解决问题的能力又如何呢?
GetHuman-pottere:为此,我要说出五分之二的four。
GetHuman:最后-对其他FreedomPop客户有何建议?
GetHuman-pottere:在一天中的早些时候或深夜给他们打电话。不要忘记FreedomPop可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-pottere在November 23., 2017发生的FreedomPop客户服务问题中得到了一些有用的反馈和措辞。