Fitbit: The lady (US) was not able to understand my acc...
GetHuman用户~Lea来自November 25, 2017的Fitbit条客户评论
~Lea案的背景
GetHuman：~Lea-您能告诉我们其他Fitbit个客户何时提起诉讼吗？
~Lea：Yes I can。在November 16上是middle of the night。
GetHuman：您是否接触到Fitbit，如果可以，怎么做？
GetHuman：这些常见的Fitbit客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Lea 常见 Fitbit 问题的列表）
~Lea：“ Repairs”是我尝试使用to call的原因。
~Lea对Fitbit客户服务的评价
GetHuman：那么，您如何总结GetHuman的Fitbit客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Lea：The lady (US) was not able to understand my accent. We spent up to * minutes trying to spell my first name! In the end I just saw yes thats it to what was still incorrect. How about just ask for the email address of the fitbit we used to set up and then my information will be displayed -simple solution. *My question was answered however when I asked when a food database for Australia will be available to sync (within the same fitbit app) not external she did not know. I also find it hard to believe the people with no smartphone are not able to particpate in challenges, they cannot do it online as this service is not available. *Why are Australian customers paying for a product that does not include their food database and no access to challenges using their web function only. If we had done more homework on this, we would NOT have purchased the fit bit. *Why can't we have an Australian call centre or be diverted to a third party that can understand us and not cost us a fortune in phoni
GetHuman：让我们量化一下您与Fitbit联系的经验。在1到5的范围内，如何轻松解决Fitbit问题？
~Lea：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Lea：在沟通方面，我会给他们五分之三的five。
GetHuman：Fitbit快速有效地解决问题的能力又如何呢？
~Lea：为此，我要说出五分之二的four。
GetHuman：最后-对其他Fitbit客户有何建议？
~Lea：在一天中的早些时候或深夜给他们打电话。不要忘记Fitbit可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Lea在November 16, 2017发生的Fitbit客户服务问题中得到了一些有用的反馈和措辞。