First Internet Bank of Indiana: They got petty over a .**cent chrg, even tho I...

GetHuman用户~Shocked by Deephoo来自November 14th, 2017的First Internet Bank of Indiana条客户评论

~Shocked by Deephoo案的背景

GetHuman:~Shocked by Deephoo-您能告诉我们其他First Internet Bank of Indiana个客户何时提起诉讼吗?
~Shocked by Deephoo:Yes。在November 11th上是afternoon。
GetHuman:您是否接触到First Internet Bank of Indiana,如果可以,怎么做?
~Shocked by Deephoo:我使用了我在GetHuman First Internet Bank of Indiana客户电话号码页面上找到的888-873-3424号码:First Internet Bank of Indiana客户服务电话号码
GetHuman:这些常见的First Internet Bank of Indiana客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Shocked by Deephoo 常见 First Internet Bank of Indiana 问题的列表)
~Shocked by Deephoo:“ Complaint”是我尝试使用to call的原因。

~Shocked by Deephoo对First Internet Bank of Indiana客户服务的评价

GetHuman:那么,您如何总结GetHuman的First Internet Bank of Indiana客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Shocked by Deephoo:They got petty over a .**cent chrg, even tho I had previous credit balance of $**.** and they refused to issue a credit. I charged * items and ended up w*.**cent bill. They would not waive, credit, etc. I asked for and spoke w*CSR manager, Deepho, who immediately Demanded I send in check for the Full .**cents!! *The POOREST Customer Service decision, ever!! *I am contacting the upper management, filing a complaint on every site possible, as well as filing complaint w*BBB over this.**They could of, should of sent me a REFUND Check for the $**.** but certainly should of credited the .**cents!! I have paid them $*,***'s in interest over the *** years I have been w*them.*This CSR Mngr, Dee-po is unbelievably petty, vengeful, and a very poor manager to do this kind of thing. He has been hateful on several other occaisions in the past *.* years. *I suggest it is time for him to find work as a Highway Flagger, where he will not have to interact w*customers quite so often. *J
GetHuman:让我们量化一下您与First Internet Bank of Indiana联系的经验。在1到5的范围内,如何轻松解决First Internet Bank of Indiana问题?
~Shocked by Deephoo:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Shocked by Deephoo:在沟通方面,我会给他们五分之三的two。
GetHuman:First Internet Bank of Indiana快速有效地解决问题的能力又如何呢?
~Shocked by Deephoo:为此,我要说出五分之二的five。
GetHuman:最后-对其他First Internet Bank of Indiana客户有何建议?
~Shocked by Deephoo:在一天中的早些时候或深夜给他们打电话。不要忘记First Internet Bank of Indiana可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Shocked by Deephoo在November 11th, 2017发生的First Internet Bank of Indiana客户服务问题中得到了一些有用的反馈和措辞。

First Internet Bank of Indiana

2.13 of 5 stars | 2条评论

~Shocked by Deephoo的First Internet Bank of Indiana评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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