First For Women Magazine: I called to complain that I received a message...

GetHuman用户~ldl来自November 18th, 2017的First For Women Magazine条客户评论

~ldl案的背景

GetHuman:~ldl-您能告诉我们其他First For Women Magazine个客户何时提起诉讼吗?
~ldl:Yup。在November 12th上是middle of the night。
GetHuman:您是否接触到First For Women Magazine,如果可以,怎么做?
~ldl:我使用了我在GetHuman First For Women Magazine客户电话号码页面上找到的800-938-8312号码:First For Women Magazine客户服务电话号码
GetHuman:这些常见的First For Women Magazine客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ldl 常见 First For Women Magazine 问题的列表)
~ldl:“ None of those really matches why I wanted to call First For Women Magazine that day.”是我尝试使用to call的原因。

~ldl对First For Women Magazine客户服务的评价

GetHuman:那么,您如何总结GetHuman的First For Women Magazine客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ldl:I called to complain that I received a message several weeks ago saying my first issue had been mailed, had immediately sent in a check and now, weeks after the message, have received nothing. The agent argued with me and told me it took *-* weeks to process. I reiterated that if that were the case, they're not doing business in a very timely fashion, and they shouldn't tell people they've mailed something when they clearly haven't, that they're starting their relationship with their customers with an obvious lie. She continued to argue with me, and I asked to speak to someone above her. She put me on hold for several minutes, and then I got another agent who also argued with me. REALLY stupid - no wonder nobody's subscribing to magazine any more, and they're certainly not doing anything to improved their business processes to keep the subscribers they have.
GetHuman:让我们量化一下您与First For Women Magazine联系的经验。在1到5的范围内,如何轻松解决First For Women Magazine问题?
~ldl:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ldl:在沟通方面,我会给他们五分之三的five。
GetHuman:First For Women Magazine快速有效地解决问题的能力又如何呢?
~ldl:为此,我要说出五分之二的four。
GetHuman:最后-对其他First For Women Magazine客户有何建议?
~ldl:在一天中的早些时候或深夜给他们打电话。不要忘记First For Women Magazine可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ldl在November 12th, 2017发生的First For Women Magazine客户服务问题中得到了一些有用的反馈和措辞。

First For Women Magazine

3.75 of 5 stars | 21条评论

~ldl的First For Women Magazine评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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