Fifth Third Bank: Just got loan, called because payment due I hav...

GetHuman用户~CaliGirl来自November 26th, 2017的Fifth Third Bank条客户评论

~CaliGirl案的背景

GetHuman:~CaliGirl-您能告诉我们其他Fifth Third Bank个客户何时提起诉讼吗?
~CaliGirl:Yes I can。在November 17th上是middle of the night。
GetHuman:您是否接触到Fifth Third Bank,如果可以,怎么做?
~CaliGirl:我使用了我在GetHuman Fifth Third Bank客户电话号码页面上找到的800-676-5869号码:Fifth Third Bank客户服务电话号码
GetHuman:这些常见的Fifth Third Bank客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~CaliGirl 常见 Fifth Third Bank 问题的列表)
~CaliGirl:“ Account Access”是我尝试使用to call的原因。

~CaliGirl对Fifth Third Bank客户服务的评价

GetHuman:那么,您如何总结GetHuman的Fifth Third Bank客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~CaliGirl:Just got loan, called because payment due I have no booklet payment stubs! I called got first rep she said after I gave SSN* that they don't have my **day old loan? She said we probably sold it to another loan Co. My response was that's illegal you didn't even give me written notice or my consent? She said huh normally you get a letter? Well again no answers I'm the only one trying to make a payment where as others probably would let it go! It's there fault! So she said here's a * call them see if they have your loan! I refused and said you call them keep me on the phone so we all can talk!! After ** minutes on hold she hung up. Clearly this rep new nothing! She easily could of said hang on let me help I'll call a supervisor!? No get dial tone! I then reach out to crappy dealership who linked me to this stupid bank, he calls me back assured me they do have my loan. He said here use my dealership direct line call someone who will talk to you. I do, then this man says hmm we must have t
GetHuman:让我们量化一下您与Fifth Third Bank联系的经验。在1到5的范围内,如何轻松解决Fifth Third Bank问题?
~CaliGirl:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~CaliGirl:在沟通方面,我会给他们五分之三的five。
GetHuman:Fifth Third Bank快速有效地解决问题的能力又如何呢?
~CaliGirl:为此,我要说出五分之二的one。
GetHuman:最后-对其他Fifth Third Bank客户有何建议?
~CaliGirl:在一天中的早些时候或深夜给他们打电话。不要忘记Fifth Third Bank可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~CaliGirl在November 17th, 2017发生的Fifth Third Bank客户服务问题中得到了一些有用的反馈和措辞。

Fifth Third Bank

1.94 of 5 stars | 109条评论

~CaliGirl的Fifth Third Bank评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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