FedEx: We paid for Next business day shipping through...

GetHuman用户~dobetter来自नवंबर २, २०१७的FedEx条客户评论

~dobetter案的背景

GetHuman:~dobetter-您能告诉我们其他FedEx个客户何时提起诉讼吗?
~dobetter:Yes I can。在अक्टूबर २४上是afternoon。
GetHuman:您是否接触到FedEx,如果可以,怎么做?
~dobetter:我使用了我在GetHuman FedEx客户电话号码页面上找到的800-463-3339号码:FedEx客户服务电话号码
GetHuman:这些常见的FedEx客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~dobetter 常见 FedEx 问题的列表)
~dobetter:“ Lost package”是我尝试使用to call的原因。

~dobetter对FedEx客户服务的评价

GetHuman:那么,您如何总结GetHuman的FedEx客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~dobetter:We paid for Next business day shipping through FedEx on Wednesday November **, ****. The package didn't actually ship out till Thursday November **, **** for delivery on Friday November **, ****. When the driver got to the shipping address he didn't even knock on the door, he just stuck a pre-printed label on the door and commented that we weren't available for delivery. We were there and were waiting vigilantly enough that we happened to look outside to see if perhaps the driver just left the package, instead we found his tag that he had left **minutes earlier. WE WERE THERE THE WHOLE TIME! So we call FedEx immediately and two and a half hours later still haven't got an answer other than they should attempt redelivery on Monday! FIVE DAYS ON A NEXT DAY PACKAGE!!! We'll never use FedEx again! See ya..
GetHuman:让我们量化一下您与FedEx联系的经验。在1到5的范围内,如何轻松解决FedEx问题?
~dobetter:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~dobetter:在沟通方面,我会给他们五分之三的five。
GetHuman:FedEx快速有效地解决问题的能力又如何呢?
~dobetter:为此,我要说出五分之二的two。
GetHuman:最后-对其他FedEx客户有何建议?
~dobetter:在一天中的早些时候或深夜给他们打电话。不要忘记FedEx可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~dobetter在अक्टूबर २४, २०१७发生的FedEx客户服务问题中得到了一些有用的反馈和措辞。

FedEx

3.24 of 5 stars | 156条评论

~dobetter的FedEx评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
2 5星
整体客户服务评分
4 5星

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