FedEx: WORST EXPERIENCE EVER! I requested my package t...
GetHuman用户~ERIC来自November 20th, 2017的FedEx条客户评论
~ERIC案的背景
GetHuman:~ERIC-您能告诉我们其他FedEx个客户何时提起诉讼吗?
~ERIC:Yes。在November 11th上是afternoon。
GetHuman:您是否接触到FedEx,如果可以,怎么做?
~ERIC:我使用了我在GetHuman FedEx客户电话号码页面上找到的800-463-3339号码:FedEx客户服务电话号码 GetHuman:这些常见的FedEx客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ERIC 常见 FedEx 问题的列表)
~ERIC:“ Refund a Charge”是我尝试使用to call的原因。
~ERIC对FedEx客户服务的评价
GetHuman:那么,您如何总结GetHuman的FedEx客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ERIC:WORST EXPERIENCE EVER! I requested my package to be hold at another Fedex location. They called me and said that the package would be delivered to my house before arriving another location next day. I said: alright, then, just deliver it to my house. THEY DO NOT DELIVER IT NEXT DAY. I called them and they said they thought that I wanted the package to be hold and deliver the next day. I said: just hold it at another local store and I would pick it up myself. Do not worry about delivering cuz I won't be there. THEY DELIVER IT INSTEAD.So no one sign for it and the package goes back again. MY PACKAGE IS AT THE LOCAL FACILITY ON MONDAY AND I STILL CANNOT GET IT UNTIL THURSDAY. WORST SHIPPING EXPERIENCE EVER!!!! WILL NEVER USE FEDEX AGAIN.
GetHuman:让我们量化一下您与FedEx联系的经验。在1到5的范围内,如何轻松解决FedEx问题?
~ERIC:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ERIC:在沟通方面,我会给他们五分之三的five。
GetHuman:FedEx快速有效地解决问题的能力又如何呢?
~ERIC:为此,我要说出五分之二的two。
GetHuman:最后-对其他FedEx客户有何建议?
~ERIC:在一天中的早些时候或深夜给他们打电话。不要忘记FedEx可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ERIC在November 11th, 2017发生的FedEx客户服务问题中得到了一些有用的反馈和措辞。