FedEx: I called customer service after the buzzing in...

GetHuman用户GetHuman-203666来自November 10th, 2017的FedEx条客户评论

GetHuman-203666案的背景

GetHuman:GetHuman-203666-您能告诉我们其他FedEx个客户何时提起诉讼吗?
GetHuman-203666:Sure。在November 8th上是morning。
GetHuman:您是否接触到FedEx,如果可以,怎么做?
GetHuman-203666:我使用了我在GetHuman FedEx客户电话号码页面上找到的800-463-3339号码:FedEx客户服务电话号码
GetHuman:这些常见的FedEx客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-203666 常见 FedEx 问题的列表)
GetHuman-203666:“ Make a shipment”是我尝试使用to call的原因。

GetHuman-203666对FedEx客户服务的评价

GetHuman:那么,您如何总结GetHuman的FedEx客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-203666:I called customer service after the buzzing in the FED-EX delivery person who never came up to the apartment and instead threw the package into a locked mailroom, rather than coming to the *rd floor apartment in an elevator building. The delivery person also did not leave any notice of the delivery and the only way I knew it was delivered was by checking the computer tracking. The mail room is for use when there is no answer at the delivery location and usually the delivery person leaves a notice on the mailbox.**Customer service JENNA hung up on me and after finally connecting with some one who contacted the driver, informed me that the was not coming back to actually do the delivery and told customer service that that is how he does deliveries to our location. TOTAL BS - he is just lazy and incompetent and I do not even beleive the delivery is in the mail room.
GetHuman:让我们量化一下您与FedEx联系的经验。在1到5的范围内,如何轻松解决FedEx问题?
GetHuman-203666:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-203666:在沟通方面,我会给他们五分之三的five。
GetHuman:FedEx快速有效地解决问题的能力又如何呢?
GetHuman-203666:为此,我要说出五分之二的two。
GetHuman:最后-对其他FedEx客户有何建议?
GetHuman-203666:在一天中的早些时候或深夜给他们打电话。不要忘记FedEx可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-203666在November 8th, 2017发生的FedEx客户服务问题中得到了一些有用的反馈和措辞。

FedEx

3.24 of 5 stars | 156条评论

GetHuman-203666的FedEx评论

寻求帮助的困难
2 5星
沟通质量
5 5星
及时和专业
2 5星
整体客户服务评分
3 5星

GetHuman收集和分发FedEx之类的公司的评论,操作指南,技巧,黑客和秘密联系信息,这些信息来自像您这样的客户,以帮助我们所有人更好,更快,更轻松地获得客户服务。 GetHuman不以任何方式与FedEx关联。

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