Family Mobile: Trying to cancel service for son in Thiland, th...
GetHuman用户~Farmer Brown来自November 23rd, 2017的Family Mobile条客户评论
~Farmer Brown案的背景
GetHuman：~Farmer Brown-您能告诉我们其他Family Mobile个客户何时提起诉讼吗？
~Farmer Brown：Yup。在November 15th上是late at night。
GetHuman：您是否接触到Family Mobile，如果可以，怎么做？
GetHuman：这些常见的Family Mobile客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Farmer Brown 常见 Family Mobile 问题的列表）
~Farmer Brown：“ Account issue”是我尝试使用to call的原因。
~Farmer Brown对Family Mobile客户服务的评价
GetHuman：那么，您如何总结GetHuman的Family Mobile客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Farmer Brown：Trying to cancel service for son in Thiland, they said to have him email them and they would send him a one time pin number to cancel account from Thiland. His phone does not work there. He did not get a pin number, customer service at that number was a joke. Even plugging in last * numbers of social security , and was told that was not the right * numbers. We have been trying to cancel since first of Aug. No one will help it's just sorry, without a pin number we can't help you. They just don't get it, we do not have a pin number. My son and I are both pulling our hair out. So I told the foreign stupid customer service guy when a bill came next, I was going to write deceased on envelope and put it back in mail box. If you want to hyper ventilate try that number. Comsumers report said to go to bottom of web site for corporate contacts, but even googling you cannot get thru to higher ups to solve problem.
GetHuman：让我们量化一下您与Family Mobile联系的经验。在1到5的范围内，如何轻松解决Family Mobile问题？
~Farmer Brown：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Farmer Brown：在沟通方面，我会给他们五分之三的three。
GetHuman：Family Mobile快速有效地解决问题的能力又如何呢？
~Farmer Brown：为此，我要说出五分之二的one。
GetHuman：最后-对其他Family Mobile客户有何建议？
~Farmer Brown：在一天中的早些时候或深夜给他们打电话。不要忘记Family Mobile可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Farmer Brown在November 15th, 2017发生的Family Mobile客户服务问题中得到了一些有用的反馈和措辞。