Facebook customer service is pitiful, pathetic...
GetHuman用户~Discusted来自نوفمبر ٢٦، ٢٠١٧的Facebook条客户评论
~Discusted案的背景
GetHuman:~Discusted-您能告诉我们其他Facebook个客户何时提起诉讼吗?
~Discusted:Yes。在نوفمبر ٢٤上是morning。
GetHuman:您是否接触到Facebook,如果可以,怎么做?
GetHuman:这些常见的Facebook客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Discusted 常见 Facebook 问题的列表)
~Discusted:“ Ads Account Issue”是我尝试使用to contact的原因。
~Discusted对Facebook客户服务的评价
GetHuman:那么,您如何总结GetHuman的Facebook客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Discusted:Facebook customer service is pitiful, pathetic, and a dissrace to any website I have ever encountered. IMy account was so-called temporarily shut down for some unknown reason and I have tried so many times to contact you or sign in or change password and I still can't get signed on or find out why my account was shut down. I didn't do anything wrong asd I hardly communicate on facebook. But except for my family. I have tried filling out your fraud*complaint forms and you keep asking me for a photo, which I am not able to download anymore. I have secret questions but you don't even ask me them and let it go at that, you continue to want a picture. I don't think this is fair and you also need to have one ono one phone communication or on sight so I can explain all of this to a CSR live person. You also have asked me to type certain words in a box I have done that so many times it is sickening, and still I can't get in even when the words are correct. My old alternate e-mail contact is
GetHuman:让我们量化一下您与Facebook联系的经验。在1到5的范围内,如何轻松解决Facebook问题?
~Discusted:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Discusted:在沟通方面,我会给他们五分之三的four。
GetHuman:Facebook快速有效地解决问题的能力又如何呢?
~Discusted:为此,我要说出五分之二的three。
GetHuman:最后-对其他Facebook客户有何建议?
~Discusted:在一天中的早些时候或深夜给他们打电话。不要忘记Facebook可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Discusted在نوفمبر ٢٤، ٢٠١٧发生的Facebook客户服务问题中得到了一些有用的反馈和措辞。