FTD.com: Ordered flowers to be delivered on May * for Mo...
GetHuman用户~Cynthiasun79来自Oktober 30, 2017的FTD.com条客户评论
~Cynthiasun79案的背景
GetHuman：~Cynthiasun79-您能告诉我们其他FTD.com个客户何时提起诉讼吗？
~Cynthiasun79：Yup。在Oktober 21上是morning。
GetHuman：您是否接触到FTD.com，如果可以，怎么做？
~Cynthiasun79：我使用了我在GetHuman FTD.com客户电话号码页面上找到的800-736-3383号码：FTD.com客户服务电话号码 GetHuman：这些常见的FTD.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Cynthiasun79 常见 FTD.com 问题的列表）
~Cynthiasun79：“ Change order”是我尝试使用to call的原因。
~Cynthiasun79对FTD.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的FTD.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Cynthiasun79：Ordered flowers to be delivered on May * for Mother's Day. The issue started the previous Saturday when a rep called me to change my order. I made the changes, confirmed the order on Monday. I had two orders being shipped out by FTD, and when I received confirmation on *** for the deliver of one of the orders and not the other I called Customer Service and they said the order was cancelled!!!! Not only that they said my money was refunded, which it wasn't. I explained I did not receive the refund, and they told me it was not cancelled. Then I tried to work with the customer service rep to change the order and continue with the having them send the flowers immediately-because the receipent should receive the flowers on *** (the day this is all happening). They said they couldn't do that, and I told them to just give me a refund, but to send me an EMAIL of the cancellation and that I would be refunded! **I received the confirmation on May * at **:** am! **Just a note I was on t
GetHuman：让我们量化一下您与FTD.com联系的经验。在1到5的范围内，如何轻松解决FTD.com问题？
~Cynthiasun79：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Cynthiasun79：在沟通方面，我会给他们五分之三的five。
GetHuman：FTD.com快速有效地解决问题的能力又如何呢？
~Cynthiasun79：为此，我要说出五分之二的three。
GetHuman：最后-对其他FTD.com客户有何建议？
~Cynthiasun79：在一天中的早些时候或深夜给他们打电话。不要忘记FTD.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Cynthiasun79在Oktober 21, 2017发生的FTD.com客户服务问题中得到了一些有用的反馈和措辞。