FTD.com: Flowers had not been delivered on ***** by late...

GetHuman用户GetHuman-276787来自November 19th, 2017的FTD.com条客户评论

GetHuman-276787案的背景

GetHuman:GetHuman-276787-您能告诉我们其他FTD.com个客户何时提起诉讼吗?
GetHuman-276787:Yeah。在November 12th上是morning。
GetHuman:您是否接触到FTD.com,如果可以,怎么做?
GetHuman-276787:我使用了我在GetHuman FTD.com客户电话号码页面上找到的800-736-3383号码:FTD.com客户服务电话号码
GetHuman:这些常见的FTD.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-276787 常见 FTD.com 问题的列表)
GetHuman-276787:“ Returns”是我尝试使用to call的原因。

GetHuman-276787对FTD.com客户服务的评价

GetHuman:那么,您如何总结GetHuman的FTD.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-276787:Flowers had not been delivered on ***** by late afternoon when I went for last mail pick up before Christmas. I did not go out ***** and when I went to the gate to leave for my doctor visit they were at the gate & there was mud and evidence that javelina or some other critter had tried unsuccessfully to get into the pkg. Overnight temp was low **s, flowers were not in good shape. Why wasn't I called (Number was on pkg)& it was to be a surprise for me from my daughter. I know she would not be happy with service. Gate was not locked & delivery to porch or me personally has been done on several occasions, Order ********,Susan & Jim Gatlin Acct. **** I believe credit should be given to their account or replacement made. Norma Ward
GetHuman:让我们量化一下您与FTD.com联系的经验。在1到5的范围内,如何轻松解决FTD.com问题?
GetHuman-276787:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-276787:在沟通方面,我会给他们五分之三的five。
GetHuman:FTD.com快速有效地解决问题的能力又如何呢?
GetHuman-276787:为此,我要说出五分之二的one。
GetHuman:最后-对其他FTD.com客户有何建议?
GetHuman-276787:在一天中的早些时候或深夜给他们打电话。不要忘记FTD.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-276787在November 12th, 2017发生的FTD.com客户服务问题中得到了一些有用的反馈和措辞。

FTD.com

3.40 of 5 stars | 27条评论

GetHuman-276787的FTD.com评论

寻求帮助的困难
3 5星
沟通质量
5 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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