Express Scripts: Where do I begin? No address for mailing in pre...
GetHuman用户~Lucy's Friend来自November 21st, 2017的Express Scripts条客户评论
~Lucy's Friend案的背景
GetHuman:~Lucy's Friend-您能告诉我们其他Express Scripts个客户何时提起诉讼吗?
~Lucy's Friend:Yes。在November 16th上是afternoon。
GetHuman:您是否接触到Express Scripts,如果可以,怎么做?
GetHuman:这些常见的Express Scripts客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Lucy's Friend 常见 Express Scripts 问题的列表)
~Lucy's Friend:“ Sign up for service”是我尝试使用to call的原因。
~Lucy's Friend对Express Scripts客户服务的评价
GetHuman:那么,您如何总结GetHuman的Express Scripts客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Lucy's Friend:Where do I begin? No address for mailing in prescriptions on the website* when prescription is mailed in can take well over ** days to receive medication* if you pay extra for the rush it still takes ** days to arrive* sent in two new prescriptions - pharmacy failed to note doctor's name and address - just used a doctor who was already on record - spent ** minutes trying to get it corrected but it would delay shipping of medications for another ** days. I needed medication now so asked them to send medications with wrong doctors name this time but to correct it for the next time - would not do that - I must call in again tomorrow to get corrections made. Guess my meds will just have wrong doctors name on them - I will not waste another ** minutes on the phone with them trying to fix their mistake. They refused to keep the information and put it in the next day. This company really is bad. This is what happens when there are no other online mail order pharmacies available for insur
GetHuman:让我们量化一下您与Express Scripts联系的经验。在1到5的范围内,如何轻松解决Express Scripts问题?
~Lucy's Friend:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Lucy's Friend:在沟通方面,我会给他们五分之三的three。
GetHuman:Express Scripts快速有效地解决问题的能力又如何呢?
~Lucy's Friend:为此,我要说出五分之二的four。
GetHuman:最后-对其他Express Scripts客户有何建议?
~Lucy's Friend:在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Lucy's Friend在November 16th, 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。