Express Scripts: There is not enought room to explain their path...
GetHuman用户~lori来自November 2., 2017的Express Scripts条客户评论
~lori案的背景
GetHuman:~lori-您能告诉我们其他Express Scripts个客户何时提起诉讼吗?
~lori:Yeah。在Oktober 24.上是evening。
GetHuman:您是否接触到Express Scripts,如果可以,怎么做?
GetHuman:这些常见的Express Scripts客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~lori 常见 Express Scripts 问题的列表)
~lori:“ Product information”是我尝试使用to call的原因。
~lori对Express Scripts客户服务的评价
GetHuman:那么,您如何总结GetHuman的Express Scripts客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~lori:There is not enought room to explain their pathetic handling of my prescriptions. We sent in * in August and only * was filled. There was a different reason each time I asked a different person as to what the problem was.*Like a fool, I tried to use them again recently. I sent in * prescriptions (same exact ones as in August), and after * weeks and literally ** phone calls (of about ** minutes each), we still don't know for sure IF the prescriptions have been filled and if they have, WHEN they will be shipped. The tracking * they provide is not valid. **NextRX was great - never any problems. This company is HORRIBLE!!!
GetHuman:让我们量化一下您与Express Scripts联系的经验。在1到5的范围内,如何轻松解决Express Scripts问题?
~lori:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~lori:在沟通方面,我会给他们五分之三的five。
GetHuman:Express Scripts快速有效地解决问题的能力又如何呢?
~lori:为此,我要说出五分之二的five。
GetHuman:最后-对其他Express Scripts客户有何建议?
~lori:在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~lori在Oktober 24., 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。