Express Scripts: So sad. My physician faxed and called in my RX...
GetHuman用户~anonymous来自November 27, 2017的Express Scripts条客户评论
~anonymous案的背景
GetHuman：~anonymous-您能告诉我们其他Express Scripts个客户何时提起诉讼吗？
~anonymous：Yup。在November 19上是evening。
GetHuman：您是否接触到Express Scripts，如果可以，怎么做？
GetHuman：这些常见的Express Scripts客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~anonymous 常见 Express Scripts 问题的列表）
~anonymous：“ Complaint”是我尝试使用to call的原因。
~anonymous对Express Scripts客户服务的评价
GetHuman：那么，您如何总结GetHuman的Express Scripts客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~anonymous：So sad. My physician faxed and called in my RX for migraine headaches. That was on May *, ****. It is now May **th and so far nothing. Repeated calls either go unanswered or the customer rep. tells me lies. He said that he would allow an override so I could pick up my medication at my local drugstore today. Went there and of course no override was done. It has been * weeks since my neurologist faxed and called in this medication. Oh well--nothing new for this terrible company. There is no such thing as customer service. Express Scripts has run itself into the ground. Bye.
GetHuman：让我们量化一下您与Express Scripts联系的经验。在1到5的范围内，如何轻松解决Express Scripts问题？
~anonymous：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~anonymous：在沟通方面，我会给他们五分之三的three。
GetHuman：Express Scripts快速有效地解决问题的能力又如何呢？
~anonymous：为此，我要说出五分之二的five。
GetHuman：最后-对其他Express Scripts客户有何建议？
~anonymous：在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~anonymous在November 19, 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。