Express Scripts: Placed call with a operator that spoke broken e...
GetHuman用户~cap10来自November 2nd, 2017的Express Scripts条客户评论
~cap10案的背景
GetHuman:~cap10-您能告诉我们其他Express Scripts个客户何时提起诉讼吗?
~cap10:Yes。在October 23rd上是morning。
GetHuman:您是否接触到Express Scripts,如果可以,怎么做?
GetHuman:这些常见的Express Scripts客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~cap10 常见 Express Scripts 问题的列表)
~cap10:“ Sign up for service”是我尝试使用to call的原因。
~cap10对Express Scripts客户服务的评价
GetHuman:那么,您如何总结GetHuman的Express Scripts客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~cap10:Placed call with a operator that spoke broken english and did not answer my question. Called back *nd time with different operator and finally answered my question. Attempted to call back pharmacist regarding medications and was told that my call would be returned. I never knew when he*she would call back. As luck would have it, they called me back when I was not home.
GetHuman:让我们量化一下您与Express Scripts联系的经验。在1到5的范围内,如何轻松解决Express Scripts问题?
~cap10:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~cap10:在沟通方面,我会给他们五分之三的three。
GetHuman:Express Scripts快速有效地解决问题的能力又如何呢?
~cap10:为此,我要说出五分之二的five。
GetHuman:最后-对其他Express Scripts客户有何建议?
~cap10:在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~cap10在October 23rd, 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。