Express Scripts: Medoco used to be almost this bad, but they cha...

GetHuman用户~another brick in the wall来自November 2nd, 2017的Express Scripts条客户评论

~another brick in the wall案的背景

GetHuman:~another brick in the wall-您能告诉我们其他Express Scripts个客户何时提起诉讼吗?
~another brick in the wall:Sure。在October 28th上是evening。
GetHuman:您是否接触到Express Scripts,如果可以,怎么做?
~another brick in the wall:我使用了我在GetHuman Express Scripts客户电话号码页面上找到的800-206-4005号码:Express Scripts客户服务电话号码
GetHuman:这些常见的Express Scripts客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~another brick in the wall 常见 Express Scripts 问题的列表)
~another brick in the wall:“ Recover Account”是我尝试使用to call的原因。

~another brick in the wall对Express Scripts客户服务的评价

GetHuman:那么,您如何总结GetHuman的Express Scripts客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~another brick in the wall:Medoco used to be almost this bad, but they changed and became customer sensitive. Giving this outfit a single star is too high, they deserve a negative star for being useless, lying, not following their owm policies, failing to keep complete records of calls and treating customers like an annoyance. Every call produces different answers, but no solutions. They even admitted to violating federal laws, but since you don't get a name, they are safe from procecution. If you are self abusive, I recommend them. If you die because they refuse to fill your Rx, you may qualify for a refund. This is the future of health care. I guess we have to get used to it. They could learn from Medco, but I'm sure they only care about corporate profits like most others. I am dumping them ASAP and buying direct from the Pharmacy out of pocket. It's better for my blood pressure.
GetHuman:让我们量化一下您与Express Scripts联系的经验。在1到5的范围内,如何轻松解决Express Scripts问题?
~another brick in the wall:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~another brick in the wall:在沟通方面,我会给他们五分之三的two。
GetHuman:Express Scripts快速有效地解决问题的能力又如何呢?
~another brick in the wall:为此,我要说出五分之二的three。
GetHuman:最后-对其他Express Scripts客户有何建议?
~another brick in the wall:在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~another brick in the wall在October 28th, 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。

Express Scripts

3.44 of 5 stars | 189条评论

~another brick in the wall的Express Scripts评论

寻求帮助的困难
5 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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