Express Scripts: I have now had to renewal requests I placed wit...
GetHuman用户GetHuman-177950来自noviembre 1º, 2017的Express Scripts条客户评论
GetHuman-177950案的背景
GetHuman：GetHuman-177950-您能告诉我们其他Express Scripts个客户何时提起诉讼吗？
GetHuman-177950：Yes I can。在octubre 25º上是afternoon。
GetHuman：您是否接触到Express Scripts，如果可以，怎么做？
GetHuman：这些常见的Express Scripts客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-177950 常见 Express Scripts 问题的列表）
GetHuman-177950：“ Overcharge/Strange charge”是我尝试使用to call的原因。
GetHuman-177950对Express Scripts客户服务的评价
GetHuman：那么，您如何总结GetHuman的Express Scripts客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-177950：I have now had to renewal requests I placed with ES that were supposed to go to my doctor. I confirmed with ES they fax twice and then are supposed to email me if doc does not renew for any reason. I confirmed with my doc's office they never recd renewal request. I have spoken to * supervisors today in customer service, Jackie and David, and gone over this problem. I have asked both of them to follow through and then call me back to update me so I know for sure they have the renewal script. Both have said they cannot do this. ??? I rated the above communication as good because the question was "how well did you understand the person?" I understood both very well as they had no concern for my problem. Jackie even told me I need to realize they have thousands of customers and cannot flag just one account for special treatment. That wasn't even what I was asking for. I was nice and kept my cool, as did Jackie and David, but we're not talking about just a mail order business for incidental
GetHuman：让我们量化一下您与Express Scripts联系的经验。在1到5的范围内，如何轻松解决Express Scripts问题？
GetHuman-177950：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-177950：在沟通方面，我会给他们五分之三的one。
GetHuman：Express Scripts快速有效地解决问题的能力又如何呢？
GetHuman-177950：为此，我要说出五分之二的five。
GetHuman：最后-对其他Express Scripts客户有何建议？
GetHuman-177950：在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-177950在octubre 25º, 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。