Express Scripts: Definate problem here. Supervisor was rude when...
GetHuman用户GetHuman-303757来自Oktober 28, 2017的Express Scripts条客户评论
GetHuman-303757案的背景
GetHuman:GetHuman-303757-您能告诉我们其他Express Scripts个客户何时提起诉讼吗?
GetHuman-303757:Yeah。在Oktober 27上是morning。
GetHuman:您是否接触到Express Scripts,如果可以,怎么做?
GetHuman:这些常见的Express Scripts客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-303757 常见 Express Scripts 问题的列表)
GetHuman-303757:“ Product information”是我尝试使用to call的原因。
GetHuman-303757对Express Scripts客户服务的评价
GetHuman:那么,您如何总结GetHuman的Express Scripts客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-303757:Definate problem here. Supervisor was rude when they kept having problems getting my prescriptiona right - refused to allow me to speak with the pharmacist. Supervisor engaged in finger pointing blame at my doctors-(Heart & family Drs. from separte practices). A month to get prescriptions right-not because my doctors didn't try. Problems: *)Lousy delayed communication system in company-** hour info delay *)They admit problems with **% of doctors information-they blame the doctors *)Patient doesn't know what's being sent till it's mailed. *)Process leads to miscommunication and misunderstanding with Drs. and patients.
GetHuman:让我们量化一下您与Express Scripts联系的经验。在1到5的范围内,如何轻松解决Express Scripts问题?
GetHuman-303757:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-303757:在沟通方面,我会给他们五分之三的two。
GetHuman:Express Scripts快速有效地解决问题的能力又如何呢?
GetHuman-303757:为此,我要说出五分之二的five。
GetHuman:最后-对其他Express Scripts客户有何建议?
GetHuman-303757:在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-303757在Oktober 27, 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。