Experian: i was in a bind and needed some help getting my...

GetHuman用户~davis square来自November 26th, 2017的Experian条客户评论

~davis square案的背景

GetHuman:~davis square-您能告诉我们其他Experian个客户何时提起诉讼吗?
~davis square:Yes I can。在November 22nd上是middle of the night。
GetHuman:您是否接触到Experian,如果可以,怎么做?
~davis square:我使用了我在GetHuman Experian客户电话号码页面上找到的800-493-1058号码:Experian客户服务电话号码
GetHuman:这些常见的Experian客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~davis square 常见 Experian 问题的列表)
~davis square:“ Cancel service”是我尝试使用to call的原因。

~davis square对Experian客户服务的评价

GetHuman:那么,您如何总结GetHuman的Experian客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~davis square:i was in a bind and needed some help getting my report after being locked out of the system on a deadline for some legal matters.. although at first i was told there was no way to get what i needed in time in the end (wish i knew his name!) my service rep found a way to get me my report in *-** days (before the deadline of ** days!) i'm so grateful because i would've missed it and had to start the process all over again which would have put me out another * mos! experian should loosen the requirements for proof of address (for ex make a letter from the bank or lease acceptable) in my case i had jusxt moved (bank statement in old address and have no insurance or utilities in my name).
GetHuman:让我们量化一下您与Experian联系的经验。在1到5的范围内,如何轻松解决Experian问题?
~davis square:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~davis square:在沟通方面,我会给他们五分之三的five。
GetHuman:Experian快速有效地解决问题的能力又如何呢?
~davis square:为此,我要说出五分之二的two。
GetHuman:最后-对其他Experian客户有何建议?
~davis square:在一天中的早些时候或深夜给他们打电话。不要忘记Experian可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~davis square在November 22nd, 2017发生的Experian客户服务问题中得到了一些有用的反馈和措辞。

Experian

4.17 of 5 stars | 881条评论

~davis square的Experian评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
2 5星
整体客户服务评分
4 5星

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