Experian: called to find out how to access my whole credi...
GetHuman用户~P***ed off来自November 21st, 2017的Experian条客户评论
~P***ed off案的背景
GetHuman:~P***ed off-您能告诉我们其他Experian个客户何时提起诉讼吗?
~P***ed off:Sure。在November 12th上是afternoon。
GetHuman:您是否接触到Experian,如果可以,怎么做?
GetHuman:这些常见的Experian客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~P***ed off 常见 Experian 问题的列表)
~P***ed off:“ Account Access”是我尝试使用to call的原因。
~P***ed off对Experian客户服务的评价
GetHuman:那么,您如何总结GetHuman的Experian客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~P***ed off:called to find out how to access my whole credit report-- all I was shown when signed up was * credit scores. was charged *.** for that then they took out ** some dollars * days later. person with heavy accent was not able or willing to tell me how to access just kept saying go online when I said I was going to cancel if I could not see what I paid for ** he then said since I cancelled I could not view my report. Insane call.
GetHuman:让我们量化一下您与Experian联系的经验。在1到5的范围内,如何轻松解决Experian问题?
~P***ed off:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~P***ed off:在沟通方面,我会给他们五分之三的five。
GetHuman:Experian快速有效地解决问题的能力又如何呢?
~P***ed off:为此,我要说出五分之二的five。
GetHuman:最后-对其他Experian客户有何建议?
~P***ed off:在一天中的早些时候或深夜给他们打电话。不要忘记Experian可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~P***ed off在November 12th, 2017发生的Experian客户服务问题中得到了一些有用的反馈和措辞。