Experian: I understood PERFECTLY that they were NO help...
GetHuman用户~nikki来自November 21st, 2017的Experian条客户评论
~nikki案的背景
GetHuman：~nikki-您能告诉我们其他Experian个客户何时提起诉讼吗？
~nikki：Sure。在November 15th上是middle of the night。
GetHuman：您是否接触到Experian，如果可以，怎么做？
GetHuman：这些常见的Experian客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~nikki 常见 Experian 问题的列表）
~nikki：“ Cancel Subscription”是我尝试使用to call的原因。
~nikki对Experian客户服务的评价
GetHuman：那么，您如何总结GetHuman的Experian客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~nikki：I understood PERFECTLY that they were NO help! I went through a website for a free credit report and when they ask questions to verify your identity i had several questions where the answer could be one listed or "none of the above". like "you leased or purchased a car prior to ****, whats the year? well i purchased * cars so how do i know which car they are asking me about? because i was unable to answer correctly according to them i was forced to call the customer number where i was then forced to request my free credit report through a painful automated service. when i got mail from them it said they needed more info. so i finally found this number above and they were basically like "we can't help you" ridiculous waste of time
GetHuman：让我们量化一下您与Experian联系的经验。在1到5的范围内，如何轻松解决Experian问题？
~nikki：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~nikki：在沟通方面，我会给他们五分之三的two。
GetHuman：Experian快速有效地解决问题的能力又如何呢？
~nikki：为此，我要说出五分之二的three。
GetHuman：最后-对其他Experian客户有何建议？
~nikki：在一天中的早些时候或深夜给他们打电话。不要忘记Experian可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~nikki在November 15th, 2017发生的Experian客户服务问题中得到了一些有用的反馈和措辞。