Experian: I didn't think this number would work but I'm g...

GetHuman用户~Lisa来自November 22, 2017的Experian条客户评论

~Lisa案的背景

GetHuman:~Lisa-您能告诉我们其他Experian个客户何时提起诉讼吗?
~Lisa:Yes。在November 13上是morning。
GetHuman:您是否接触到Experian,如果可以,怎么做?
~Lisa:我使用了我在GetHuman Experian客户电话号码页面上找到的800-493-1058号码:Experian客户服务电话号码
GetHuman:这些常见的Experian客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Lisa 常见 Experian 问题的列表)
~Lisa:“ Remove Credit Freeze”是我尝试使用to call的原因。

~Lisa对Experian客户服务的评价

GetHuman:那么,您如何总结GetHuman的Experian客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Lisa:I didn't think this number would work but I'm glad I found it. I've called every number I could find, since I needed to speak to an actual human to help fix my issue with an error on my report. A woman answered right away and said she needed to transfer me to another department. I got upset and explained how I was tired of being transferred and that the lines would cut off after being on hold for so long. She said she would help and transferred the call. After no more than a minute of being on hold, Caleb answered. The agent Caleb was extremely helpful. He listened to me complain and whine but was still very nice and he patiently helped me work through resolving my issue.
GetHuman:让我们量化一下您与Experian联系的经验。在1到5的范围内,如何轻松解决Experian问题?
~Lisa:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Lisa:在沟通方面,我会给他们五分之三的five。
GetHuman:Experian快速有效地解决问题的能力又如何呢?
~Lisa:为此,我要说出五分之二的five。
GetHuman:最后-对其他Experian客户有何建议?
~Lisa:在一天中的早些时候或深夜给他们打电话。不要忘记Experian可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Lisa在November 13, 2017发生的Experian客户服务问题中得到了一些有用的反馈和措辞。

Experian

4.17 of 5 stars | 881条评论

~Lisa的Experian评论

寻求帮助的困难
3 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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