Experian: Complaint of ripping off a recently-disabled person

GetHuman用户GetHuman-pben335来自dicembre 1º, 2017的Experian条客户评论

GetHuman-pben335案的背景

GetHuman:GetHuman-pben335-您能告诉我们其他Experian个客户何时提起诉讼吗?
GetHuman-pben335:Yup。在novembre 21º上是evening。
GetHuman:您是否接触到Experian,如果可以,怎么做?
GetHuman-pben335:我使用了我在GetHuman Experian客户电话号码页面上找到的800-493-1058号码:Experian客户服务电话号码
GetHuman:这些常见的Experian客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-pben335 常见 Experian 问题的列表)
GetHuman-pben335:“ Update account information”是我尝试使用to call的原因。

GetHuman-pben335对Experian客户服务的评价

GetHuman:那么,您如何总结GetHuman的Experian客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-pben335:Complaint of ripping off a recently-disabled person
GetHuman:您能从11/21/17发生的事情中告诉我们其他人吗?
GetHuman-pben335:Dear Paul Joseph,* *Thank you for your e-mail and for the opportunity to respond to your concerns. * *We offer a credit report along with a trial membership to Credit Monitoring. Our website and the order form describe the offer in detail, including billing at the end of the trial and monthly thereafter unless and until the customer notifies us of their wish to cancel. The consumer agrees to these terms when submitting his*her order. * *Our records indicate that a credit report and trial membership was ordered and not cancelled within the trial period. Consequently, in accordance with the terms of the offer, the credit card provided was charged the monthly membership fee. * *Therefore, we are unable to grant your request for a refund at this time.* *Thank you for choosing Experian Credit Tracker*.* *Sarah C.* *Customer Billing Department* *--- Original Message ---*From: "*****@***.com" *Received: ********* **:**:** AM UTC*To: "CC* GAP (for Moxie Email)" *Subject: *WARNING: A*V UNSCANNABLE*Account ***********Hello,**I had a stroke a few months ago and have since signed up for several accounts I never intended to open. This one from Experian is the latest example. I used to go through my checking account like anyone else, but I just looked at it for the first time in a few weeks.**It was there that I found that I apparently subscribed to your service online. I “joined” on **** ** and was billed $**.** on ******** and was billed similarly in December. Customer Service removed the December charge, but the November one remains.**Please reverse the $**.**, as I did not intend to join. If you look into your system, you will see that I never once logged in. I don’t even have a user ID and password.**I appreciate your help in advance and can be reached at ***-***-****. I have attached below a story recently written about me that validates that I had a stroke.***Thank you,**Paul Joseph***------ Please do not remove your unique tracking number! ------ ***
GetHuman:让我们量化一下您与Experian联系的经验。在1到5的范围内,如何轻松解决Experian问题?
GetHuman-pben335:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-pben335:在沟通方面,我会给他们五分之三的two。
GetHuman:Experian快速有效地解决问题的能力又如何呢?
GetHuman-pben335:为此,我要说出五分之二的three。
GetHuman:最后-对其他Experian客户有何建议?
GetHuman-pben335:在一天中的早些时候或深夜给他们打电话。不要忘记Experian可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-pben335在novembre 21º, 2017发生的Experian客户服务问题中得到了一些有用的反馈和措辞。

Experian

4.17 of 5 stars | 881条评论

GetHuman-pben335的Experian评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
3 5星

GetHuman收集和分发Experian之类的公司的评论,操作指南,技巧,黑客和秘密联系信息,这些信息来自像您这样的客户,以帮助我们所有人更好,更快,更轻松地获得客户服务。 GetHuman不以任何方式与Experian关联。

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