Experian: After the humanity-deprived ordeal at Experion...
GetHuman用户~A Day Redeemed来自November 24th, 2017的Experian条客户评论
~A Day Redeemed案的背景
GetHuman:~A Day Redeemed-您能告诉我们其他Experian个客户何时提起诉讼吗?
~A Day Redeemed:Yes I can。在November 20th上是morning。
GetHuman:您是否接触到Experian,如果可以,怎么做?
~A Day Redeemed:我使用了我在GetHuman Experian客户电话号码页面上找到的800-493-1058号码:Experian客户服务电话号码 GetHuman:这些常见的Experian客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~A Day Redeemed 常见 Experian 问题的列表)
~A Day Redeemed:“ Update account information”是我尝试使用to call的原因。
~A Day Redeemed对Experian客户服务的评价
GetHuman:那么,您如何总结GetHuman的Experian客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~A Day Redeemed:After the humanity-deprived ordeal at Experion's main *** number, I got this one of yours by Googling.**A woman picked it up on about the second ring. She wasn't the happiest person in the history of Earth, but did, with exasperation in her voice, transfer me to an agent.**And this person was great: she was nice, she was knowledgeable, and with friendliness she guided me to the next steps, with some helpful tips included.**Turns out I need a report number, which I get from getting my report at the website (not being able to resolve it with her then and there is the reason I give only * stars for helpfulness). One of her tips is, when calling the main number, when I get the recordings to type my report number in, then hit *.**So this number of yours already has made an enormously positive difference. I feel MUCH better. Thank you so much!
GetHuman:让我们量化一下您与Experian联系的经验。在1到5的范围内,如何轻松解决Experian问题?
~A Day Redeemed:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~A Day Redeemed:在沟通方面,我会给他们五分之三的five。
GetHuman:Experian快速有效地解决问题的能力又如何呢?
~A Day Redeemed:为此,我要说出五分之二的five。
GetHuman:最后-对其他Experian客户有何建议?
~A Day Redeemed:在一天中的早些时候或深夜给他们打电话。不要忘记Experian可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~A Day Redeemed在November 20th, 2017发生的Experian客户服务问题中得到了一些有用的反馈和措辞。