Expedia: While booking a hotel for for one night a compu...

GetHuman用户GetHuman-251328来自novembre 20º, 2017的Expedia条客户评论

GetHuman-251328案的背景

GetHuman:GetHuman-251328-您能告诉我们其他Expedia个客户何时提起诉讼吗?
GetHuman-251328:Yup。在novembre 12º上是late at night。
GetHuman:您是否接触到Expedia,如果可以,怎么做?
GetHuman-251328:我使用了我在GetHuman Expedia客户电话号码页面上找到的800-319-4834号码:Expedia客户服务电话号码
GetHuman:这些常见的Expedia客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-251328 常见 Expedia 问题的列表)
GetHuman-251328:“ Overcharge/Strange charge”是我尝试使用to call的原因。

GetHuman-251328对Expedia客户服务的评价

GetHuman:那么,您如何总结GetHuman的Expedia客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-251328:While booking a hotel for for one night a computer lag in Expedia's system resulted in a screen that said the site was temporary not taking reservations. it booted me out and I went in to re-book the room. when looking at my credit card I noticed that I had been billed and booked for two rooms. When i called Expedia I spoke to a representative that did not address the problem at and kept repeating my reservation information which was not the problem. Finally I asked to speak to a supervisor. It has now been ** minutes and I have not spoken to the supervisor yet. I will be reporting this experience to the Better Business bureau if this is not resolved* . If the supervisor of customer service is busy talking to customers for ** minutes now that reflects MANY problems. I am especially disappointed because I have used Expedia for MANY years ans never had a problem until now. I have recommended the site to many people as well. I am willing to give them a chance to redeem the status of their
GetHuman:让我们量化一下您与Expedia联系的经验。在1到5的范围内,如何轻松解决Expedia问题?
GetHuman-251328:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-251328:在沟通方面,我会给他们五分之三的one。
GetHuman:Expedia快速有效地解决问题的能力又如何呢?
GetHuman-251328:为此,我要说出五分之二的one。
GetHuman:最后-对其他Expedia客户有何建议?
GetHuman-251328:在一天中的早些时候或深夜给他们打电话。不要忘记Expedia可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-251328在novembre 12º, 2017发生的Expedia客户服务问题中得到了一些有用的反馈和措辞。

Expedia

2.07 of 5 stars | 1555条评论

GetHuman-251328的Expedia评论

寻求帮助的困难
3 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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