Expedia: Spent * and half hours on the phone to America...
GetHuman用户~Kerry Cooper来自November 20., 2017的Expedia条客户评论
~Kerry Cooper案的背景
GetHuman:~Kerry Cooper-您能告诉我们其他Expedia个客户何时提起诉讼吗?
~Kerry Cooper:Yes I can。在November 12.上是middle of the night。
GetHuman:您是否接触到Expedia,如果可以,怎么做?
~Kerry Cooper:我使用了我在GetHuman Expedia客户电话号码页面上找到的800-319-4834号码:Expedia客户服务电话号码 GetHuman:这些常见的Expedia客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Kerry Cooper 常见 Expedia 问题的列表)
~Kerry Cooper:“ Complaint”是我尝试使用to call的原因。
~Kerry Cooper对Expedia客户服务的评价
GetHuman:那么,您如何总结GetHuman的Expedia客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Kerry Cooper:Spent * and half hours on the phone to America from South Africa. Got dropped twice, once after *hr and ** mins, once after hour and a half. I have never had such appalling service in my life. My push buttons work fine to dial numbers but suddenly when used to make selections they say they don't understand my selection. Got thru twice and was transferred to other people who never answered the phone. Have spoken to my lawyer this afternoon because I believe I have a case of theft against Expedia. Never had such diabolical service in my ** years on earth. Forcing people to use an international call centre and thinking it is normal to tell people there is a nine our wait for assistance is absurd. Kerry Cooper
GetHuman:让我们量化一下您与Expedia联系的经验。在1到5的范围内,如何轻松解决Expedia问题?
~Kerry Cooper:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Kerry Cooper:在沟通方面,我会给他们五分之三的three。
GetHuman:Expedia快速有效地解决问题的能力又如何呢?
~Kerry Cooper:为此,我要说出五分之二的four。
GetHuman:最后-对其他Expedia客户有何建议?
~Kerry Cooper:在一天中的早些时候或深夜给他们打电话。不要忘记Expedia可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Kerry Cooper在November 12., 2017发生的Expedia客户服务问题中得到了一些有用的反馈和措辞。