Expedia: I just had the worst customer service experienc...
GetHuman用户~AngryatExpedia来自November 2nd, 2017的Expedia条客户评论
~AngryatExpedia案的背景
GetHuman:~AngryatExpedia-您能告诉我们其他Expedia个客户何时提起诉讼吗?
~AngryatExpedia:Yes I can。在October 30th上是morning。
GetHuman:您是否接触到Expedia,如果可以,怎么做?
~AngryatExpedia:我使用了我在GetHuman Expedia客户电话号码页面上找到的800-319-4834号码:Expedia客户服务电话号码 GetHuman:这些常见的Expedia客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~AngryatExpedia 常见 Expedia 问题的列表)
~AngryatExpedia:“ Dispute a Charge”是我尝试使用to call的原因。
~AngryatExpedia对Expedia客户服务的评价
GetHuman:那么,您如何总结GetHuman的Expedia客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~AngryatExpedia:I just had the worst customer service experience with Expedia! I called this morning to check my policy to see if I could cancel my hotel without cancelling my airfare. They confirmed that I could indeed cancel my hotel and get a $*** refund without disrupting my flight arrangements. *So I booked an apartment in another area through another agency, received the confirmation, and then called Expedia to cancel the hotel. It was at that point that a new Expedia agent told me that I couldn't cancel the hotel without cancelling the airfare, and the airfare was non-refundable!!! The subsequent chain of customer service reps were completely unhelpful, and the supervisor at the Corporate office was condescending and discourteous. If the package is nonrefundable, then make sure your customer service representatives communicate that information to consumers. If your agents misinform the buyer, don*€*t be surprised when they are a bit frustrated that they are now forced to pay for another
GetHuman:让我们量化一下您与Expedia联系的经验。在1到5的范围内,如何轻松解决Expedia问题?
~AngryatExpedia:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~AngryatExpedia:在沟通方面,我会给他们五分之三的one。
GetHuman:Expedia快速有效地解决问题的能力又如何呢?
~AngryatExpedia:为此,我要说出五分之二的two。
GetHuman:最后-对其他Expedia客户有何建议?
~AngryatExpedia:在一天中的早些时候或深夜给他们打电话。不要忘记Expedia可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~AngryatExpedia在October 30th, 2017发生的Expedia客户服务问题中得到了一些有用的反馈和措辞。