Expedia: I booked my holiday for the **rd August to **st...
GetHuman用户~Avril来自November 23rd, 2017的Expedia条客户评论
~Avril案的背景
GetHuman:~Avril-您能告诉我们其他Expedia个客户何时提起诉讼吗?
~Avril:Yes I can。在November 20th上是morning。
GetHuman:您是否接触到Expedia,如果可以,怎么做?
GetHuman:这些常见的Expedia客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Avril 常见 Expedia 问题的列表)
~Avril:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Avril对Expedia客户服务的评价
GetHuman:那么,您如何总结GetHuman的Expedia客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Avril:I booked my holiday for the **rd August to **st August and I got confirmation for the **rd to the **rd. I called Expedia who was very unhelpful. Firstly I had to call back * times and spent a long time on the phone waiting each time. Secondly I was told that the supervisor would look through my online pages I visited and then get back to me but on my third and fourth call, this was not the case. I was merely told that I would have to pay ***£** and would receive a confirmation e-mail. When I checked my Expedia account, I was charged ***£**. **I would like this issue investigated further because I am a loyal customer of Expedia for several years and I've never made a mistake like this when booking. I want this thoroughly investigated because I believe that the mistake was on Expedia's side.
GetHuman:让我们量化一下您与Expedia联系的经验。在1到5的范围内,如何轻松解决Expedia问题?
~Avril:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Avril:在沟通方面,我会给他们五分之三的one。
GetHuman:Expedia快速有效地解决问题的能力又如何呢?
~Avril:为此,我要说出五分之二的one。
GetHuman:最后-对其他Expedia客户有何建议?
~Avril:在一天中的早些时候或深夜给他们打电话。不要忘记Expedia可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Avril在November 20th, 2017发生的Expedia客户服务问题中得到了一些有用的反馈和措辞。