Expedia: Family member emergency heart surgery required...
GetHuman用户~brandyrufus来自November 21st, 2017的Expedia条客户评论
~brandyrufus案的背景
GetHuman：~brandyrufus-您能告诉我们其他Expedia个客户何时提起诉讼吗？
~brandyrufus：Sure。在November 14th上是afternoon。
GetHuman：您是否接触到Expedia，如果可以，怎么做？
~brandyrufus：我使用了我在GetHuman Expedia客户电话号码页面上找到的800-319-4834号码：Expedia客户服务电话号码 GetHuman：这些常见的Expedia客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~brandyrufus 常见 Expedia 问题的列表）
~brandyrufus：“ Update account information”是我尝试使用to call的原因。
~brandyrufus对Expedia客户服务的评价
GetHuman：那么，您如何总结GetHuman的Expedia客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~brandyrufus：Family member emergency heart surgery required change in departure of non-refundable ticket. First Expedia agent was being helpful* contacted carrier regarding $*** change fee (said it would be waved), then said she was transferring me to her "supervisor". That's when things fell apart.....he countered the change fee* kept me on hold numerous times* did not offer an schedule*fare information, but guessed it would be higher* etc. etc., then as I was on hold, he e-mailed me *Delta's policy regarding cancelling a non-refundable ticket. When he later came back on the phone, I informed him I wasn't trying to cancel the reservation, just trying to depart ASAP as the family member was in ICU of hospital cardiac care center. He was totally useless, and when I suggested I call the carrier direct, he said that might be a good idea. duh... Why I ever used Expedia instead of booking direct, I'll never know. Never again.
GetHuman：让我们量化一下您与Expedia联系的经验。在1到5的范围内，如何轻松解决Expedia问题？
~brandyrufus：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~brandyrufus：在沟通方面，我会给他们五分之三的one。
GetHuman：Expedia快速有效地解决问题的能力又如何呢？
~brandyrufus：为此，我要说出五分之二的five。
GetHuman：最后-对其他Expedia客户有何建议？
~brandyrufus：在一天中的早些时候或深夜给他们打电话。不要忘记Expedia可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~brandyrufus在November 14th, 2017发生的Expedia客户服务问题中得到了一些有用的反馈和措辞。