Called Expedia, after a couple hours was told t...
GetHuman用户~jb来自November 27th, 2017的Expedia条客户评论
~jb案的背景
GetHuman:~jb-您能告诉我们其他Expedia个客户何时提起诉讼吗?
~jb:Sure。在November 26th上是middle of the night。
GetHuman:您是否接触到Expedia,如果可以,怎么做?
GetHuman:这些常见的Expedia客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~jb 常见 Expedia 问题的列表)
~jb:“ Change Booking”是我尝试使用to call的原因。
~jb对Expedia客户服务的评价
GetHuman:那么,您如何总结GetHuman的Expedia客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~jb:Called Expedia, after a couple hours was told they had booked round trip airline tickets for * and a motel with three adjoining rooms and I would receive confirmation by email. I did not receive confirmation, so emailed Expedia explaining. I received a response saying I was not booked for the flight or the motel. I emailed again with details concerns about my credit card infor. I received an email saying I wasn't booked and a number to call. I called, after an hour explained, gave information from Expedia's "My Trip" He said he would book according to the prices listed. After * hrs. I was told the prices had doubled. I asked to talk with a supervisor, waited, was told I was being connected. was cut off.
GetHuman:让我们量化一下您与Expedia联系的经验。在1到5的范围内,如何轻松解决Expedia问题?
~jb:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~jb:在沟通方面,我会给他们五分之三的three。
GetHuman:Expedia快速有效地解决问题的能力又如何呢?
~jb:为此,我要说出五分之二的four。
GetHuman:最后-对其他Expedia客户有何建议?
~jb:在一天中的早些时候或深夜给他们打电话。不要忘记Expedia可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~jb在November 26th, 2017发生的Expedia客户服务问题中得到了一些有用的反馈和措辞。