Expedia (UK): Followed up on a serious complaint still ongoin...
GetHuman用户~Fuming_Brit来自November 26th, 2017的Expedia (UK)条客户评论
~Fuming_Brit案的背景
GetHuman：~Fuming_Brit-您能告诉我们其他Expedia (UK)个客户何时提起诉讼吗？
~Fuming_Brit：Yup。在November 21st上是morning。
GetHuman：您是否接触到Expedia (UK)，如果可以，怎么做？
GetHuman：这些常见的Expedia (UK)客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Fuming_Brit 常见 Expedia (UK) 问题的列表）
~Fuming_Brit：“ None of those really matches why I wanted to call Expedia (UK) that day.”是我尝试使用to call的原因。
~Fuming_Brit对Expedia (UK)客户服务的评价
GetHuman：那么，您如何总结GetHuman的Expedia (UK)客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Fuming_Brit：Followed up on a serious complaint still ongoing from December ****. Automated line advised wait time was ** mins. Line cut off after * mins holding on * attempts. Then tried options as if was making a new booking & explained to sales guy been cut off. He promised to transfer me asap & kept coming back to reassure me just a few more mins - After ** mins I got cut off. Given up on the telephone line now. Taking legal action. Original complaint was they cancelled my girlfriend's flight for no reason after she'd paid months in advance & had booking confirmation etc. She found out they'd cancelled it at airport with family so stranded whilst they had to leave without her (flight booked up). Expedia refused to state if system or human error. My girlfriend had to stay in London * extra days incurring over ***£*** for accommodation & good expenses. Expedia supposed to reimburse. Sent them copies of all receipts etc as requested. They replied in January to say still investigating. If you have
GetHuman：让我们量化一下您与Expedia (UK)联系的经验。在1到5的范围内，如何轻松解决Expedia (UK)问题？
~Fuming_Brit：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Fuming_Brit：在沟通方面，我会给他们五分之三的three。
GetHuman：Expedia (UK)快速有效地解决问题的能力又如何呢？
~Fuming_Brit：为此，我要说出五分之二的two。
GetHuman：最后-对其他Expedia (UK)客户有何建议？
~Fuming_Brit：在一天中的早些时候或深夜给他们打电话。不要忘记Expedia (UK)可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Fuming_Brit在November 21st, 2017发生的Expedia (UK)客户服务问题中得到了一些有用的反馈和措辞。