called EVERNOTE actually got a human to speak...
GetHuman用户GetHuman-macedos来自November 29., 2017的Evernote条客户评论
GetHuman-macedos案的背景
GetHuman:GetHuman-macedos-您能告诉我们其他Evernote个客户何时提起诉讼吗?
GetHuman-macedos:Yeah。在November 22.上是middle of the night。
GetHuman:您是否接触到Evernote,如果可以,怎么做?
GetHuman-macedos:我使用在GetHuman Evernote客户服务联系信息页面上找到的live chat:联系Evernote客户服务 GetHuman:这些常见的Evernote客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-macedos 常见 Evernote 问题的列表)
GetHuman-macedos:“ Lower my bill”是我尝试使用to contact的原因。
GetHuman-macedos对Evernote客户服务的评价
GetHuman:那么,您如何总结GetHuman的Evernote客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-macedos:called EVERNOTE actually got a human to speak to me explained the situation and th person said he could fix my problem I was having with EN(not syncing note from cell to laptop) but it would cost $***.** wanted my credit card *. Thought it was a scam so disconnected shut down my computer.*Next day I I decided to sign up for the upgraded version . Took my CC* and was billed for **.** but when I went to down load product no response from EN.**Very poor way to treat a customer. I'm waiting for my email response, but if it doesent come soon properly sent a registered letter to the company address cancelling my service.*I relly liked using EN, but I depend on "proper customer service" WILL NOT RECOMMEND EN TO ANYONE.
GetHuman:让我们量化一下您与Evernote联系的经验。在1到5的范围内,如何轻松解决Evernote问题?
GetHuman-macedos:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-macedos:在沟通方面,我会给他们五分之三的one。
GetHuman:Evernote快速有效地解决问题的能力又如何呢?
GetHuman-macedos:为此,我要说出五分之二的two。
GetHuman:最后-对其他Evernote客户有何建议?
GetHuman-macedos:尽早或晚些时候与他们打交道。不要忘记Evernote可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-macedos在November 22., 2017发生的Evernote客户服务问题中得到了一些有用的反馈和措辞。