Equifax: I was charged twice for the credit score. This...
GetHuman用户~oneoldbear1124来自November 6th, 2017的Equifax条客户评论
~oneoldbear1124案的背景
GetHuman:~oneoldbear1124-您能告诉我们其他Equifax个客户何时提起诉讼吗?
~oneoldbear1124:Yeah。在October 27th上是late at night。
GetHuman:您是否接触到Equifax,如果可以,怎么做?
~oneoldbear1124:我使用了我在GetHuman Equifax客户电话号码页面上找到的800-846-5279号码:Equifax客户服务电话号码 GetHuman:这些常见的Equifax客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~oneoldbear1124 常见 Equifax 问题的列表)
~oneoldbear1124:“ Account access”是我尝试使用to call的原因。
~oneoldbear1124对Equifax客户服务的评价
GetHuman:那么,您如何总结GetHuman的Equifax客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~oneoldbear1124:I was charged twice for the credit score. This is confirmed on your system, but to get one charge revievised I was asked to mail a copy of the statement to you. This is so stupid I can't believe it. Like I said you have proof of the double billing. As far as I am concerned this is just your way of making it so hard and time consuming a person won't bother.*It would also be really nice if a person could talk to an American, instead of someone trying to talk english---underline trying.
GetHuman:让我们量化一下您与Equifax联系的经验。在1到5的范围内,如何轻松解决Equifax问题?
~oneoldbear1124:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~oneoldbear1124:在沟通方面,我会给他们五分之三的five。
GetHuman:Equifax快速有效地解决问题的能力又如何呢?
~oneoldbear1124:为此,我要说出五分之二的four。
GetHuman:最后-对其他Equifax客户有何建议?
~oneoldbear1124:在一天中的早些时候或深夜给他们打电话。不要忘记Equifax可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~oneoldbear1124在October 27th, 2017发生的Equifax客户服务问题中得到了一些有用的反馈和措辞。