Equifax: I got someone right away who was able to help m...
GetHuman用户~SpaceCadet51来自October 31st, 2017的Equifax条客户评论
~SpaceCadet51案的背景
GetHuman:~SpaceCadet51-您能告诉我们其他Equifax个客户何时提起诉讼吗?
~SpaceCadet51:Sure。在October 29th上是evening。
GetHuman:您是否接触到Equifax,如果可以,怎么做?
~SpaceCadet51:我使用了我在GetHuman Equifax客户电话号码页面上找到的800-846-5279号码:Equifax客户服务电话号码 GetHuman:这些常见的Equifax客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~SpaceCadet51 常见 Equifax 问题的列表)
~SpaceCadet51:“ Locked Account”是我尝试使用to call的原因。
~SpaceCadet51对Equifax客户服务的评价
GetHuman:那么,您如何总结GetHuman的Equifax客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~SpaceCadet51:I got someone right away who was able to help me put a ** day fraud alert on my account. He then transferred me to someone who took all of my information again and said that there would be a $** fee to freeze my account because I live in California. I had already told her ** minutes previously that I had not been in California for the past three years. She spoke as if she had marbles in her mouth. I told her that I wanted someone I could understand to help me. She told me to call back again. I told her that I had been on hold for nearly an hour. She "apologized" and put me on Hold to get someone else. I am not holding my breath* I expect I will get no one.
GetHuman:让我们量化一下您与Equifax联系的经验。在1到5的范围内,如何轻松解决Equifax问题?
~SpaceCadet51:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~SpaceCadet51:在沟通方面,我会给他们五分之三的five。
GetHuman:Equifax快速有效地解决问题的能力又如何呢?
~SpaceCadet51:为此,我要说出五分之二的two。
GetHuman:最后-对其他Equifax客户有何建议?
~SpaceCadet51:在一天中的早些时候或深夜给他们打电话。不要忘记Equifax可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~SpaceCadet51在October 29th, 2017发生的Equifax客户服务问题中得到了一些有用的反馈和措辞。