Equifax: I got a call from my bank about suspicious acti...

GetHuman用户~Anonymous 来自November 24th, 2017的Equifax条客户评论

~Anonymous 案的背景

GetHuman:~Anonymous -您能告诉我们其他Equifax个客户何时提起诉讼吗?
~Anonymous :Yup。在November 21st上是morning。
GetHuman:您是否接触到Equifax,如果可以,怎么做?
~Anonymous :我使用了我在GetHuman Equifax客户电话号码页面上找到的800-846-5279号码:Equifax客户服务电话号码
GetHuman:这些常见的Equifax客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Anonymous 常见 Equifax 问题的列表)
~Anonymous :“ Locked Account”是我尝试使用to call的原因。

~Anonymous 对Equifax客户服务的评价

GetHuman:那么,您如何总结GetHuman的Equifax客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Anonymous :I got a call from my bank about suspicious activity on my account and I wanted to put an initial fraud alert on my account and the automated system would not allow me to so I needed to speak to someone in a hurry. The service rep told me there was a request to REMOVE my fraud alert. The rep did ulitmately help me with my request but kept trying to take liberties with enrolling me in various subscription products first and I shoud only have to say "No, thank you" once. I still have the remaining issue of not being able to receive my annual credit report. Its been several years and she finally said although I was "ineligible", she would mail me a complimentary copy? Equifax is just consistantly the most difficult of the * bureaus to try to work with. My issue today was only partially resolved.
GetHuman:让我们量化一下您与Equifax联系的经验。在1到5的范围内,如何轻松解决Equifax问题?
~Anonymous :为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Anonymous :在沟通方面,我会给他们五分之三的four。
GetHuman:Equifax快速有效地解决问题的能力又如何呢?
~Anonymous :为此,我要说出五分之二的one。
GetHuman:最后-对其他Equifax客户有何建议?
~Anonymous :在一天中的早些时候或深夜给他们打电话。不要忘记Equifax可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Anonymous 在November 21st, 2017发生的Equifax客户服务问题中得到了一些有用的反馈和措辞。

Equifax

3.17 of 5 stars | 638条评论

~Anonymous 的Equifax评论

寻求帮助的困难
5 5星
沟通质量
4 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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