I called to cancel the Equifax Triple Advantage...
GetHuman用户~NeverEquifax来自ноябрь 16-го, 2017的Equifax条客户评论
~NeverEquifax案的背景
GetHuman:~NeverEquifax-您能告诉我们其他Equifax个客户何时提起诉讼吗?
~NeverEquifax:Sure。在ноябрь 12-го上是afternoon。
GetHuman:您是否接触到Equifax,如果可以,怎么做?
~NeverEquifax:我使用了我在GetHuman Equifax客户电话号码页面上找到的800-846-5279号码:Equifax客户服务电话号码 GetHuman:这些常见的Equifax客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~NeverEquifax 常见 Equifax 问题的列表)
~NeverEquifax:“ Complaint”是我尝试使用to call的原因。
~NeverEquifax对Equifax客户服务的评价
GetHuman:那么,您如何总结GetHuman的Equifax客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~NeverEquifax:I called to cancel the Equifax Triple Advantage today, May **, ****, a product I ordered March **th, ****. The Representative was rude, interrupting me throughout the conversation and was unable to locate my account until ** minutes into the conversation. She provided a false name* Jennifer, and ** minutes into the conversation, after attempting to verify my identification: taking my name * times, my date of birth * times, my address * times and ultimately my credit card number, she was able to verify my identity but unable to process my cancellation request. I asked for a manager and spoke with Chase. He asked for my name twice, address, phone number and stated that I have * profiles with Equifax, I was not listed under the name that I provided. I asked Chase to clarify. He then called me by a different name. I asked if he was looking at incorrect information because I was not the person's name he mentioned. He told me to hold on, placed me on hold and stated that the cancellation w
GetHuman:让我们量化一下您与Equifax联系的经验。在1到5的范围内,如何轻松解决Equifax问题?
~NeverEquifax:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~NeverEquifax:在沟通方面,我会给他们五分之三的four。
GetHuman:Equifax快速有效地解决问题的能力又如何呢?
~NeverEquifax:为此,我要说出五分之二的one。
GetHuman:最后-对其他Equifax客户有何建议?
~NeverEquifax:在一天中的早些时候或深夜给他们打电话。不要忘记Equifax可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~NeverEquifax在ноябрь 12-го, 2017发生的Equifax客户服务问题中得到了一些有用的反馈和措辞。