Epson: Tech support guy kept getting irritated b*c we...
GetHuman用户~Dr. T.S.来自November 21st, 2017的Epson条客户评论
~Dr. T.S.案的背景
GetHuman：~Dr. T.S.-您能告诉我们其他Epson个客户何时提起诉讼吗？
~Dr. T.S.：Sure。在November 20th上是middle of the night。
GetHuman：您是否接触到Epson，如果可以，怎么做？
~Dr. T.S.：我使用了我在GetHuman Epson客户电话号码页面上找到的800-463-7766号码：Epson客户服务电话号码 GetHuman：这些常见的Epson客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Dr. T.S. 常见 Epson 问题的列表）
~Dr. T.S.：“ Device Support”是我尝试使用to call的原因。
~Dr. T.S.对Epson客户服务的评价
GetHuman：那么，您如何总结GetHuman的Epson客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Dr. T.S.：Tech support guy kept getting irritated b*c we had such a poor connection that there was a lag and we kept stepping on the end of each others sentences (he seemed to think I was the only one doing this b*c he couldn't hear how it was on my end). He had thick accent, which was hard enough to understand, but kept talking super rapidly. He was incapable of listening to me and just kept repeating the 'script' even if I had done that task already. He was incredibly condescending in his tone. He finally terminated the call (before we got it all resolved). I only gave a * (instead of a *) b*c he did help me solve a portion of my problem. I wish these companies would use US citizens or those who know how to speak clear english and MOST IMPORTANTLY stop with their robotic script and actually listen to the problem. I was on this call for ** minutes (!) and did not get all my problems addressed. Maybe I should have put a * for quality of service.
GetHuman：让我们量化一下您与Epson联系的经验。在1到5的范围内，如何轻松解决Epson问题？
~Dr. T.S.：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Dr. T.S.：在沟通方面，我会给他们五分之三的two。
GetHuman：Epson快速有效地解决问题的能力又如何呢？
~Dr. T.S.：为此，我要说出五分之二的three。
GetHuman：最后-对其他Epson客户有何建议？
~Dr. T.S.：在一天中的早些时候或深夜给他们打电话。不要忘记Epson可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Dr. T.S.在November 20th, 2017发生的Epson客户服务问题中得到了一些有用的反馈和措辞。