Enterprise Rent-A-Car: We made an online reservation weeks ago for a o...
GetHuman用户~catkesler来自novembre 25, 2017的Enterprise Rent-A-Car条客户评论
~catkesler案的背景
GetHuman:~catkesler-您能告诉我们其他Enterprise Rent-A-Car个客户何时提起诉讼吗?
~catkesler:Yeah。在novembre 16上是afternoon。
GetHuman:您是否接触到Enterprise Rent-A-Car,如果可以,怎么做?
GetHuman:这些常见的Enterprise Rent-A-Car客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~catkesler 常见 Enterprise Rent-A-Car 问题的列表)
~catkesler:“ Cancel booking”是我尝试使用to call的原因。
~catkesler对Enterprise Rent-A-Car客户服务的评价
GetHuman:那么,您如何总结GetHuman的Enterprise Rent-A-Car客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~catkesler:We made an online reservation weeks ago for a one-way trip, only to find out when we arrived that debit cards are NOT accepted for one-way trips. No where in the rental agreement was this stated. While the agent at the counter was very nice and apologetic, there was no way he could help us. We had to go back to the airport and take another shuttle to Avis where we quickly got what we needed. On Christmas Day with * children in tow, and the only help from Enterprise was phone numbers of their competitors? We will never use Enterprise again.
GetHuman:让我们量化一下您与Enterprise Rent-A-Car联系的经验。在1到5的范围内,如何轻松解决Enterprise Rent-A-Car问题?
~catkesler:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~catkesler:在沟通方面,我会给他们五分之三的five。
GetHuman:Enterprise Rent-A-Car快速有效地解决问题的能力又如何呢?
~catkesler:为此,我要说出五分之二的two。
GetHuman:最后-对其他Enterprise Rent-A-Car客户有何建议?
~catkesler:在一天中的早些时候或深夜给他们打电话。不要忘记Enterprise Rent-A-Car可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~catkesler在novembre 16, 2017发生的Enterprise Rent-A-Car客户服务问题中得到了一些有用的反馈和措辞。